Returns & Exchanges
At Willie's Remedy+, we stand behind the quality of our hemp-infused coffee and tea products. If you are not completely satisfied with your purchase, you may return unopened items within 30 days of delivery for a full refund.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization.
- 2.Prepare Your Package
Ensure the product is in its original, unopened packaging and securely place it in a shipping box with your original packing slip.
- 3.Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned item, we will process your refund to the original payment method within 5-7 business days.